Terms of Use iWorld

Introduction

These Terms, which are subject to periodic updates, govern the access to and use of all services provided by «iWorld» (hereinafter referred to as the «Company») via the Site, by email, telephone or using any mobile devices.

Visiting, viewing or any other use of the Site constitutes full and unconditional acceptance of these Terms, including the Privacy Policy and Cookie Policy.

1. GENERAL STATEMENTS

1.1. These Terms constitute a legally binding agreement between any User accessing the Site https://iworld.com and Сompany, and govern the use of the Site, including the receipt of information and other services provided through its functionality.

1.2. These Terms set out the terms of use of the Site and govern the relationship between the Company and Users in relation to access to the Site, its content and services, including all pages, functional modules, interfaces, as well as technical and information resources related to the Site.

1.3. Use of the Site and/or access to the Company's services is restricted in the following cases:

• if the person has not reached the age required by law to enter into legally binding agreements, or has limited legal capacity under applicable law;
• if the laws of the User's country of residence, citizenship or location prohibit the receipt of relevant services or access to such information resources.

2. DEFINITIONS OF TERMS

2.1. «Site» —a web resource located on the Internet at the address: https://iworld.com,which is an information and communication platform used to present, promote and provide migration, legal and other related services, as well as for information exchange between the Company and the User.

2.2. «Company» —means «iWorld», a limited liability company, incorporated under the laws of the United Arab Emirates, at Office 303, Building 5, Dubai Media City (DMC), Dubai, UAE.

2.3. «Site Administration» — employees authorized to manage the Site, acting on behalf of the Company.

2.4. «Site Content» — intellectual property protected under applicable law and posted on the Site, including but not limited to: text materials, annotations, publications, articles, graphics, illustrations, photographs, logos, trademarks, software, audiovisual elements, interfaces, databases, as well as the design, structure, layout and other elements that determine the appearance and functionality of the Site.

2.5. «Content» — any data and/or information posted on the Site in any form (including text, images, audio files, videos, graphics, links and other materials) created by the Company or posted with its permission, available for viewing or other use by the User through the functionality of the Site.

2.6. «User» — a natural person, legal entity, or other organization with full legal capacity in accordance with the laws of their country of residence, who uses the Site.

3. DESCRIPTION OF THE SITE AND ITS FUNCTIONALITY

3.1. The Site is online information and communication platform that facilitates interaction between the Company and the User.

3.2. The following functions may be available to the User through the Site:

• search and navigation through the sections of the Site;
• viewing information about the services, including: cost, timeframes, benefits, procedure, requirements, and other characteristics;
• submitting a request for a service;
• subscribing to the newsletter;
• using additional tools such as the "Visa-Free Map", "Passport Comparison", and others;
• viewing news and case studies related to the Company's services.

3.3. The list of functionalities specified in clause 3.5 is not complete and may be changed, supplemented or restricted by the Company on its own.

3.4. Communication between the User and the Company may be carried out via messengers, email or other communication channels, depending on the format of the service provided.

4. CONTENTS OF THE SITE PAGES

4.1. The User acknowledges and agrees that all information posted on the Site, including descriptions of services, terms of service, prices, and other conditions, is provided by the Company. The Company makes reasonable efforts to ensure the accuracy and relevance of the information, but cannot guarantee its absolute completeness, timely updating, or the absence of technical and factual errors.

4.2. Currency conversion data, if provided on the Site, is for informational purposes only. It does not reflect the current official exchange rate and should not be used as a financial or legal basis for decision-making. The User is obliged to independently verify the exact amount of payment to be made before concluding a contract.

4.3. In certain cases, information about discounts or special offers may be posted on the Site. Such information is published in accordance with the Company's internal promotions and may be changed or cancelled without prior notice.

4.4. The Site may contain links, banners, API elements, or other technical means leading to third-party resources. Such links are published solely for the convenience of Users. The Company is not responsible for the content, security, availability, and privacy policies of third-party Sites, nor for any consequences of their use. Before using external resources, the User is obliged to familiarise themselves with their terms of use and personal data protection provisions.

5. USE OF THE SITE BY THE USER

5.1. The User undertakes not to take any actions that disrupt the operation of the Site, and not to distribute information through the Site that violates applicable law, the rights of third parties, or standards of morality and business ethics. The User is responsible for the security of their personal data and the accuracy of the information provided.

5.2. All matters relating to the provision of services, including refunds, shall be settled directly between the User and the Company.

5.3. The User is prohibited from:

• reproduce, copy, distribute, publish, download, modify, use for commercial purposes any content or software posted on the Site;
• carry out automated data collection using parsing, scraping and similar technologies;
• use the Site or its individual elements as part of activities competing with the Company's activities, or for the purpose of extracting benefits from its structure and functionality.
• use automated scripts, bots or other methods to obtain information from the Site;
• violate the structure, architecture or operability of the Site;
• carry out unauthorized access to closed sections or systems;
• collect or attempt to collect data about other Users or Partners of the Company;
• use the Site for purposes that violate applicable law.

5.4. The Site Administration has the right to moderate all user content (including reviews), delete or reject information without explanation if it does not comply with these Terms.

5.5. Users can subscribe to informational or promotional mailings by providing their email address. Users can unsubscribe from such messages at any time by clicking on a special link in the email, filling out a form on the Site, or contacting Site Administration.

6. TERMS FOR SUBMITTING A REQUEST

6.1. Submitting a request via the Site means that the User agrees to the terms and conditions set out in these Terms. Submitting a request is interpreted as the User's expression of intent to receive advice and/or conclude a contract for the provision of services.

6.2. Submitting a request does not create any automatic contractual obligations between the User and the Company, except in cases where the relevant agreement is concluded in writing or electronically as part of subsequent communication.

6.3. When submitting a request, the User is obliged to provide accurate, complete and up-to-date information, including contact details and other information necessary for the proper consideration of the request and provision of the service. All responsibility for the consequences arising from the provision of inaccurate information lies with the User.

6.4. The Company has the right to use the specified contact details to inform the User about the progress of processing the request, the provision of services, as well as to provide other information related to the fulfilment of obligations.

7. LIABILITY AND DISPUTE RESOLUTION

7.1. In accordance with applicable law and these Terms, the Company shall be liable only for compensation for direct damage that was actually caused as a result of improper performance of its obligations in the provision of services.

7.2. Notwithstanding the aforementioned obligations, the Company, as well as its officers, employees, representatives, and other affiliated persons, shall not be held liable for:

• any punitive, indirect, consequential damages, loss of profit, reduction of income, lost opportunities, or damage to business reputation;
• inaccuracies or errors in the information published on the Site, including service descriptions, pricing, timelines, and terms of service provision;
• any losses, damages, or expenses arising from the use or inability to use the Site, technical malfunctions, or service interruptions;
• any failures or malfunctions caused by the effects of malicious software, the actions of third parties, or the consequences of such failures;
• any errors made by Users when submitting requests or reviews, nor for any losses caused by such errors;
• any losses incurred by the User as a result of intentional or negligent violation of these Terms shall not be compensated by the Company;
• other force majeure circumstances and uncontrollable situations.

7.4. These Terms are governed by the laws of the United Arab Emirates. All disputes arising in connection with these Terms and the Company's services shall be subject to the jurisdiction of the competent courts of Dubai.

7.5. In the event of claims or complaints related to the use of the Site or infringement of intellectual property rights, the User is obliged to send a written notification to the following email address: [email protected]. The Company shall consider the claim within 10 (ten) business days, unless otherwise provided by law.

7.6. If the dispute cannot be settled voluntarily, both parties have the right to apply to the court to protect their rights. Claims against the Company must be filed within 1 (one) year from the date on which the grounds for the claim arose. Claims will not be accepted after this period has expired.

8. INTELLECTUAL PROPERTY RIGHTS

8.1. All textual information, graphic images, audio and video files, source code, databases and other objects, as well as any content posted on the Site, the design and the Site itself https://iworld.com, are the intellectual property of the Company and are protected in accordance with applicable law, regardless of the fact of registration of rights and the territory of their application.

8.2. The trademark, logo and trade name «iWorld», displayed on the Site https://iworld.com, are the property of the Company and are protected by law, regardless of registration of rights and territory of application.

8.3. The content of the Site is protected by copyright, trademark law, intellectual property laws and unfair competition laws. Use of the Site's materials is permitted solely within the scope of the functionality provided by the Site itself.

8.4. The User is prohibited from using the intellectual property specified in clauses 8.1 and 8.2 without the prior written consent of the Company.

9. CONFIDENTIALITY AND PROTECTION OF PERSONAL DATA

9.1. The general rules for the collection, recording, processing, storage, systematisation, accumulation, adaptation, use and deletion of Users' personal data are governed by a separate document — the Site's «Privacy Policy»

10. ADDITIONAL CONDITIONS

10.1. These Terms apply to all additional terms and conditions for the provision of services provided through the Site to Users. If one or more clauses of the Terms are found invalid or unenforceable, this shall not affect the validity or application of the remaining clauses of the Terms.

10.2. The Terms may be changed by the Site Administration without special notice to the User. The new version of the Terms shall enter into force from the moment of posting on the relevant page of the Site. If you do not accept the terms of the new version of the Terms, you must stop using the Site.

10.3. Правила распространяются на все виды взаимодействия Пользователя с Сайтом, включая, но не ограничиваясь: любые действия, совершенные на сайте, почтовую, SMS- и (или) электронную переписку, коммуникацию с контакт-центром.

10.4. These Terms are available in Russian and English. Both versions are posted on the Site and are available for selection through the language settings in the interface. In case of discrepancies between the Russian and English versions, the English version shall prevail, unless otherwise expressly provided by applicable law.

10.5. All questions, comments, suggestions or other comments regarding these Terms should be sent to the email address [email protected].