Privacy Policy

For the purposes of this Policy, the terms defined below shall have the following meanings:

• «Site» —a web resource located on the Internet at the address: https://iworld.com, which is an information and communication platform used to present, promote and provide migration, legal and other related services, as well as for information exchange between the Company and the User.
• «User» — a natural person, legal entity, or other organization with full legal capacity in accordance with the laws of their country of residence, who uses the Site.
• «Company» — means «iWorld», a limited liability company, incorporated under the laws of the United Arab Emirates, at Office 303, Building 5, Dubai Media City (DMC), Dubai, UAE
• «Site Administration» — employees authorized to manage the Site, acting on behalf of the Company.
• «Personal data» — any information related to a specific individual (data subject) that allows direct or indirect identification of that individual. Such information includes, among other things, information that allows identification of the individual, as well as data related to the use of the Site, if they directly or indirectly allow identification of the User.

As part of the operation of the Site, personal data is collected and subsequently processed, including the collection, storage, use, transfer and other actions with personal data in the volumes and for the purposes that comply with the applicable legislation on the protection of personal data, including international standards.

When using the Site, the following technical data may be automatically collected:

• IP address;
• browser type and version;
• information about the operating system;
• language settings;
• date and time of access to the Site;
• referral source (URL address);
• pages viewed, duration of visit;
• actions and other interactions performed on the Site (for example, clicking buttons, scrolling the page and other actions).

Data is collected using tracking technologies, including cookies. The use of cookies is governed by a separate Cookie Policy. When accessing the Site from mobile devices, information about the device and its parameters may also be collected, including information about failures and other system events, as well as the source of the transition and other actions related to the use of the Site. During the use of the Site, in particular when filling out feedback forms, ordering a service, sending a request or performing other actions, the following categories of personal data may be processed:

The Company may receive information from trusted external sources, including affiliates, partner organizations, publicly available resources, and other lawful sources.

The received data may be used and processed, including combining with existing data, to fulfill obligations and other actions within the framework of this Policy.

Personal data is processed for the following purposes:

• provision of services requested through the Site;
• preparation and sending of commercial proposals;
• fulfillment of obligations under contracts;
• conducting business correspondence and performing other actions related to servicing;
• analytical processing of data to improve the quality of services;
• ensuring compliance with the terms of the Company's Rules and Policies;
• prevention and investigation of illegal actions;
• sending information and marketing materials with the user's consent with the ability to refuse at any time;
• other actions necessary to implement the rights and legitimate interests of the Company and the User.

The Company uses social networks for various purposes, including promoting its services, advertising the services offered and improving the quality of service. The use of social networks may entail the exchange of personal data between the Company and the relevant social network providers in the manner and under the conditions stipulated by the privacy policies of these services. The User has the right to refuse to use these functions of social networks.

Social media plugins and widgets

The Site may integrate social network plugins and widgets (e.g., "Share" buttons). When interacting with such elements, some information is automatically transferred to the social network provider.

Other social networking services

The Company may use additional social network services (e.g. messengers) to organize interaction with Users on issues related to the services provided. Official accounts may also be maintained and applications may be offered on social networks. When interacting with such services, social network providers may request and receive information related to the User (e.g. email address, etc.) within the framework of the user's consent.

Personal data is not transferred to third parties not related to the Site and the Company's activities, except in cases where there is a legal basis and the conditions stipulated by this Policy are met. Personal data may be transferred to companies, organizations or individuals not affiliated with the Company if there is a reasonable basis to believe that such transfer is necessary and justified for:

• Comply with applicable laws, regulations, court orders or lawful requests of government authorities;
• Ensure compliance with the law, including conducting investigations of possible violations;
• Detect, prevent or resolve issues related to fraud, security or technical problems;
• Protect the property rights, safety of the Company, its Users or the public interest to the extent provided by law;
• In order to fulfill the terms of the agreement concluded between the User and the Company;
• Facilitate the provision of third-party services necessary for the performance of the Company's obligations.

In the event of a merger, acquisition, reorganization or sale of assets, the Company undertakes to maintain the confidentiality of personal data and notify Users prior to the transfer of data or changes to the privacy policy. Unless otherwise provided by this Policy or agreements, information that allows the User to be identified (including name, email address and other personal data) is not disclosed to other Users of the Site.

The Site may contain links to third-party web resources, applications or other services, including social networks. When following such links, please note that these resources have their own privacy policies. The Company is not responsible for the content and compliance with such policies, as well as for the collection, use or disclosure of personal data on these resources. In the event that third-party providers are engaged to provide certain services on behalf of the Company, such as website or application hosting, analytical and other services, these providers may collect information about Users or have access to it, including through automated tracking technologies. The Company has the right to store such information and transfer it to third parties to the extent necessary for the proper provision of services.

The Company undertakes to take all reasonable measures to protect personal data from unauthorized access, modification, disclosure, misuse or deletion. The Site is equipped with the necessary security tools to protect users' personal data. To ensure the safety and protection of personal data, corporate security systems and procedures are used, including technical and physical restrictions on the use of and access to personal data stored on the Company's servers.

Access to personal data is provided exclusively to authorized employees of the Company and persons involved in the technical maintenance of the Site, who undertake to maintain confidentiality and take measures to prevent unauthorized access by third parties. The Site servers may be located outside the User's country of residence. By providing personal data, the User agrees to their transfer, storage and processing outside their country in accordance with applicable law. In the event of unauthorized access to personal data, the Company is not responsible for the actions of third parties, including hackers and other violators of the law who may attempt to use personal data for personal purposes.

In accordance with the legislation of the European Union, the data storage period may be from 6 to 10 years from the moment of the User’s last action on the Site or from the moment of termination of relations with the Company, depending on the nature of the documentation (contracts, notifications, business correspondence, etc.). In cases where deletion of data is impossible or undesirable, data processing may be limited (for example, access to them may be blocked) until the expiration of the relevant storage period or limitation period. This period is due to the need to comply with legal requirements, resolve disputes and fulfill contractual obligations.

Personal data is stored in the volume and under the conditions stipulated by this Policy and applicable legislation. After the specified period, the data will be deleted or depersonalized, except in cases where otherwise provided by law, for example, for tax and accounting purposes, auditing, or other legal requirements.

The Company does not collect, use or transfer personal data of persons who have not reached the age of majority in accordance with applicable law. Access to the Site is provided exclusively to persons who have reached the age of majority and have full legal capacity established by the legislation of their country of residence.

We hereby inform you about the use of automated solutions, including profiling, used to optimize interaction with the User. Such algorithms analyze, for example, the history of views and interactions with advertising materials on the Site, in order to personalize content and improve the quality of services provided.

The User has the right to object at any time to the processing of his personal data using automated methods, including profiling. To exercise this right, it is necessary to send a written objection to the e-mail address: [email protected].

The Company reserves the right to make changes to this Privacy Policy at any time without mandatory prior notice to each User. The amended version of the Policy will be posted on the Company's website and will come into effect from the moment of its publication. Continued use of the Site and the Company's services after changes have been made is considered confirmation of the User's consent to the updated version of the Policy. If necessary, the Company may additionally request the User to confirm acceptance of the new terms in a separate notification.

The Company strives to provide Users with full control over the use of their personal data. The following options are available for this purpose:

• Request an overview of the personal data held by the Company and receive information on how it is used;
• Report any changes to the personal data or request correction of inaccuracies in the data held by the Company;
• Request deletion, blocking or restriction of the processing of personal data, as well as refuse specific methods of using it;
• Notify the Company of your desire to transfer your personal data to third parties;
• Revoke previously provided consent to the processing of personal data at any time in accordance with applicable law;
• Prohibit the use of personal data if it is processed on the basis of legitimate interests or public objectives, within the framework of applicable law.

The User is obliged to ensure that the personal data provided is complete, accurate and up-to-date.

To gain access to information, correct it, delete it or take other actions, you must send a request to the email address: [email protected]. Users from the European Union have additional rights in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR).

In accordance with the applicable laws of the country of citizenship or permanent residence of the personal data subject, the Company provides additional information established by the relevant legal acts.

In accordance with Articles 37, 38 and 39 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR), the Company has appointed a data protection officer.

The duties of this specialist include:

• ensuring that personnel are informed of applicable legal requirements in the field of personal data protection;
• conducting internal audits for compliance with legal requirements;
• identifying and preventing potential risks associated with the processing of personal data;
• providing information to personal data subjects regarding the methods of processing, the rights exercised, and the measures taken to ensure the security of information.

For questions regarding this Privacy Policy and the processing of personal data, it is recommended to contact the data protection officer using the contact information provided in the Contact Information section.

If you need to send comments, questions or requests related to the provisions of this Privacy Policy, as well as on issues related to the processing, correction, deletion or use of personal data, it is recommended that you send an email to: [email protected].

This Policy is available in Russian and English. Both versions are posted on the Site and are available for selection through the language settings in the interface. In the event of discrepancies between the Russian and English versions, the English version shall prevail, unless otherwise expressly provided by applicable law.