AppleCare+ extends a Mac’s in-warranty hardware coverage to up to three years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of AU$149 or NZ$169 for screen or external enclosure damage, or AU$429 or NZ$499 for any other damage.
AppleCare+ for Mac also includes 24/7 priority access to software support by chat or phone. It replaces the AppleCare Protection Plan for Mac, which was essentially the same as AppleCare+, but didn’t include accidental damage coverage like Apple has long offered for devices such as the iPhone and iPad.
The plan itself also has an upfront cost, which varies based on the type of Mac:
- Mac mini: $119
- iMac and iMac Pro: $199
- 12-inch MacBook: $299
- MacBook Air: $299
- Mac Pro: $299
- 13-inch MacBook Pro: $329
- 15-inch MacBook Pro: $449
- Mac mini: $149
- iMac and iMac Pro: $249
- 12-inch MacBook: $349
- MacBook Air: $349
- Mac Pro: $349
- 13-inch MacBook Pro: $379
- 15-inch MacBook Pro: $539
AppleCare+ for Mac benefits are in addition to any legal rights provided by consumer law in Australia and New Zealand.
Apple offers warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and obtained by MacRumors last month.
AppleCare+ can be purchased alongside a new Mac on Apple’s website in Australia and New Zealand, at Apple retail stores in Australia, and at select Apple Authorized Resellers or Service Providers. It can also be added within 60 days of a Mac’s purchase date, pending an inspection or diagnostic test.
Customers with a Mac purchased between December 1, 2017 and January 30, 2018 must contact Apple Support to purchase AppleCare+ for Mac, according to an internal memo distributed by Apple today and obtained by MacRumors.
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